Photo Guidelines

A few tips to help us create the best possible portrait of your pet.

What works well

  • Your pet sitting or standing, looking towards the camera
  • Both face and neck clearly visible
  • Photo taken at eye level with your pet
  • Good, natural lighting without heavy shadows
  • A recent photo that looks like your pet today
  • For multi-pet portraits, one photo per pet works best

What to avoid

  • Heavy filters or black-and-white photos
  • Extreme angles (looking straight down or up)
  • Photos where your pet is too far away or blurry
  • Cropped faces where ears or chin are cut off
  • Photos where your pet is mostly hidden (under a blanket, behind furniture)

Don't have a perfect photo?

Don't worry. We can usually work with most photos, and you'll always see a preview before anything is printed. If it doesn't turn out the way you hoped, you get a full refund. No risk at all.