Photo Guidelines
Choose a photo with your pet's personality in it. You don't need a studio-perfect shot.
What works well
- Your pet sitting or standing and looking towards the camera
- Face and neck clearly visible, including ears where possible
- A photo taken around your pet's eye level
- Good, natural light without heavy shadows
- A recent photo that looks like your pet today
- For multi-pet portraits, one clear photo per pet works best
What to avoid
- Heavy filters, black-and-white edits, or strong colour casts
- Extreme angles, especially looking straight down
- Photos where your pet is too far away, blurry, or mostly hidden
- Cropped faces where the ears, chin, or key features are missing
- Low-light photos with strong flash or deep shadows
Don't have a perfect photo? Send the best one you have. We can often work with imperfect photos, and we'll let you know if we need something clearer. You'll see the full portrait before production, with revisions and a full refund available before approval.